What to Expect Furniture Shopping at UFO
We are happy to say we are OPEN by APPOINTMENT for our customers at our New Castle and Dover furniture stores. Our Urban Furniture Outlet New Castle and Dover Delaware furniture stores will reopen to the public Monday, June 1st, 2020.
It is great to have our customers back into our stores – here’s what to expect when you return to Urban Furniture Outlet.
What’s New at UFO?
- Face Masks/Coverings – Face mask or face covering is required to enter our stores and while pick up/delivery of products. This is for your safety and the safety of our employees and in compliance with Delaware at CDC guidelines.
- Social Distancing – We are asking customers and employees adhere to social distancing – 6 feet of separation guidelines. You will see we have removed some or all stools and have tape on floor at counter areas to adhere to these guidelines. We apologize for any inconvenience these changes cause, thankfully we’re a furniture store so have lots of cozy seating to relax while we process your order.
- Appointments – Until we reopen to public June 1, we are able to see customers by appointment. To schedule an appointment – please call New Castle 302-328-1040 or Dover 302-724-5212. When you call we will ask questions to help you have a great shopping experience and plan your visit.
- Cleaning/Disinfecting – Additional steps to keep our stores safe and clean for our customers and staff. We are frequently cleaning and disinfecting high touch surfaces during daily shifts including: counter areas, door handles, bathrooms, phones, computers, stools, and other high touch items. We also have disinfectant in common areas and bathrooms available for frequent handwashing.
- Virtual Shopping Services – We understand many folks will not rush back into stores. Most furniture, mattress, and home décor styles are available to purchase directly from our website. Payments and financing are available online. We have sales associate available by LIVE CHAT on our website or by PHONE to assist you with your shopping needs from HOME.
What Has Not Changed at UFO
A lot of things have changed in the world with COVID-19, but at Urban Furniture Outlet, a lot of things have remained the same. At UFO, we are committed to giving our customers a friendly and great shopping experience in our stores. Shopping should be FUN! We are smiling behind our masks, happy to have you back, and continue to work hard to give our customers a great experience with us. You will continue to find a wide selections of styles in furniture, mattresses, and home decor at incredible prices.
We appreciate you shopping with us and look forward to assisting you.
~ Your Friends at UFO