What Our Client Says!
Just received my two beautiful sofas from Urban Furniture Outlet. Love them! Love the service! And, love the ease in delivery!
Excellent customer service and a great buying experience. We were greeted as we entered and allowed to browse without hovering or pressure to buy. Jamar and his trainee made sure to answer any questions we had and made my purchase experience pleasant and painless. I highly recommend checking out this location.
It has been a good experience and customer service I recommend this place you will not regret it...
Darren did a great job he was very polite and he was very knowledgeable and I would actually refer him to family and friends and he also help me get in and out fast
I wouldn't even give them one star. They still managed to sell me the wrong mattress after providing a item number, picture and a damn price. I even told the guy at the loading dock it was incorrect, he assured me that it was. If they would pick up this slab of whatever, they wanna charge me a delivery fee and I have to pay the difference of the mattress that I wanted. NOT!!! They're not trying to make it right in no type of way UPDATE: I greatly appreciate the associate calling me back to make it right. Thanks a lot
Great place amazing prices good looking stuff
Walked in to purchase a bedroom set w/ hubby and wanted it as soon as possible they had it in stock and set up delivery for next day!☺☺Now thats "Customer Service" I respect!! Shoot out to " Tasha".. We will be back!
I visited this store for the first time on 12/9/20. I had a good experience. The staff was pleasant & helpful. They have very nice furniture for reasonable prices. Most likely I will return here soon.
My roommate and I were very pleased and satisfied with this location. All the staff were very polite and kind to us. The manage, Anthony, was really amazing and made sure we were informed and taken care of every step of the way. I highly recommend this location if anyone is looking for inexpensive furniture and a friendly, well- organized and hard working staff. Not to mention, they have an abundance of different styles of furniture for very affordable prices. Shout out to Ashley and the manager Mr. Anthony and to all the many wonderful staff of Urban furniture outlet
Staff is very helpful, wonderful items. What u waiting for stop by and purchase.
Great selection and awesome customer service!
Excellent Selection! I didn't know which way to go first, I was greeted in a timely manner and helped throughout the store. Everything I needed was provided thank you so much you have made another satisfying customer
Outstanding customer service! Staff was extremely pleasant and professional! (Hakeem, Jamar and Ashley) My daughter and I were greeted as soon as we entered. The follow-up was consistent while we looked around and alternatives/options were offered based on my need. Their prices met my budget and we made our purchase that day. No need to continue shopping around. Will consider coming back. Check out this location.
I had the absolute best experience with this company from both stores!! It started with me placing an order for the completely wrong bunk beds and once I called and spoke with Tiffany she helped fix my order right up and saved me money! The most awesome customer service. Then, upon delivery, which was so punctual I wasn’t even properly prepared, I couldn’t have had a better experience. My 2 delivery drivers waited patiently as I prepared the areas for the new bunk beds. They assembled them for me and moved them all over the place for me, as I am pregnant and could not do it myself. They were ever so patient with me and ensured I was totally satisfied with the placement of my new bunk beds for my children. They provided the best customer service even though I took up a ton of their time. Overall, it was absolutely the best experience with a furniture store I have ever experienced and I will definitely be returning for my furniture needs and recommending this company to everyone I know!!!!!