What Our Client Says!
I wouldn’t even give them one star. They still managed to sell me the wrong mattress after providing a item number, picture and a damn price. I even told the guy at the loading dock it was incorrect, he assured me that it was. If they would pick up this slab of whatever, they wanna charge me a delivery fee and I have to pay the difference of the mattress that I wanted. NOT!!! They’re not trying to make it right in no type of way UPDATE: I greatly appreciate the associate calling me back to make it right. Thanks a lot
Just received my two beautiful sofas from Urban Furniture Outlet. Love them! Love the service! And, love the ease in delivery!
It has been a good experience and customer service I recommend this place you will not regret it…
Excellent Selection! I didn’t know which way to go first, I was greeted in a timely manner and helped throughout the store. Everything I needed was provided thank you so much you have made another satisfying customer
Excellent customer service and a great buying experience. We were greeted as we entered and allowed to browse without hovering or pressure to buy. Jamar and his trainee made sure to answer any questions we had and made my purchase experience pleasant and painless. I highly recommend checking out this location.
Outstanding customer service! Staff was extremely pleasant and professional! (Hakeem, Jamar and Ashley) My daughter and I were greeted as soon as we entered. The follow-up was consistent while we looked around and alternatives/options were offered based on my need. Their prices met my budget and we made our purchase that day. No need to continue shopping around. Will consider coming back. Check out this location.
Great place amazing prices good looking stuff
Walked in to purchase a bedroom set w/ hubby and wanted it as soon as possible they had it in stock and set up delivery for next day!☺☺Now thats “Customer Service” I respect!! Shoot out to ” Tasha”.. We will be back!
It’s a garbage store and the customer service is lousy I do not recommend it
Best service I had at any furniture place. Jamar was the best help with our selections.
It was wonderful nice selections but at the same time some of the selections that were advertise online was not available at the store… But the employees were very friendly and helpful.
Good fast service thanks to Swan and Jamar
I can’t say enough things about this place. The employees were above and beyond friendly and accommodating. The atmosphere was warm and welcoming and the showrooms were huge with many options. The prices are unbeatable and this is where you should buy your furniture.
Al is very good and professional. Nice Furniture & good Price.
Fantastic service and selection
Awesome customer service..
Me gustaría conocer
Had an excellent experience at Urban furniture. Tony Perez was my sales associate and he was great. Had no problem answering any questions that I had. Very friendly I think all the associates are great. I would recommend and he want to go there prices are great.
Good selection decent prices