What is your overall feeling about Urban Furniture Outlet?
Competitive pricing, Very easy to do business with, professional approach.
Describe in detail what part of your shopping experience made you happiest:
(a) A lot of the work can be done with online pictures/details or via emails.
(b) Nick Urban, the owner, is easy to work with, stands by his commitments
(c) Excellent responsiveness to emails and phone calls.
Describe the one or two most important benefits you’ve gotten the most from shopping with us. Please explain specifically what you’ve gained from the experience:
(a) I had to furnish the entire town home at the NJ shore, and was able to do that without having to visit the store, didn’t even have to be at the place for the delivery / set up (just needed someone to unlock the doors). It was all done very professionally.
(b) As we deal directly with the owner of the store there is no risk of miscommunication, quality issues and such.
(c) One can save a lot of time by eliminating shopping around as the Urban Furniture Outlet pricing is very competitive. You can select the product that you want from many of the manufacturer lines that Nick Urban sources from, and do so online.
IT Professional Malvern, PA
“Excellent Selection! I didn’t know which way to go first. I was greeted in a timely manner and helped throughout the store. Everything I needed was provided thank you so much you have made another satisfying customer.”
“I have never reviewed a business before, but this experience was good enough to take the extra step… We recently furnished our new home with a bunch of furniture from Urban Furniture Outlet and couldn’t be happier. The prices were very reasonable and the sales people were zero pressure. I am a voracious comparison shopper and these prices were the best around. They delivered at the time/date we requested and of all the pieces we had ordered, one piece was slightly damaged from delivery. We noticed it the day after delivery when we were putting it together and called them to complain. They replaced the piece, no questions asked. Not only did they redeliver it for free within 2 days, they helped set it up even though we had not paid for set up. Excellent customer service!”